Archive for the 'ideas' Category

Ticket/task systems

February 11th, 2008

Over the years I have worked with a number of ticket systems. They can generally be grouped like this:

Systems that are designed for support requests (Request Tracker, many commercial helpdesk products)
Systems that are designed to track bug and feature requests for software development projects (bugtraq, eventum, mantis)
Systems for projects that emphasize stuff that management […]

Posted in ideas | No Comments »